Residential SOHO line Remote Extension Line Trunking IP Centrex

For business requiring full PBX functionality, Dotality offers its CENTREX - hosted IP PBX solution. Callers calling your main business or toll-free number hear a custom recorded auto-attendant. Using touch-tone menus, your callers will be direct to the right extension. 

You can even create specialized voice response applications for your business. Drastically cut support costs by creating self-help your customers can access 7x24. 

Some of the features of our IP PBX are:  

• Support for custom, multi language IVR (Interactive Voice Response) systems for promotions, background/on-hold advertising, and self-help.
• Different welcome message for different office locations.
• Toll-free (1-800) numbers and local area numbers from any metropolitan city in the US and Canada.
• Company Directory with employee names and extensions.
• Queuing of calls for Customer Support and Sales extensions.
• Advanced features including Voice Mail, Find-me/Follow-me, Call forwarding, Caller ID, Do-Not-Disturb.
• Virtual conference rooms for “on the phone” meetings. (*currently under development).
• Web based management and user portal for extension configuration and voice mail browsing (* currently under development).

CENTREX is your dedicated IP PBX installed on our servers and co-located in our Data center. There’s no need to invest in capital equipment and ongoing capital expenses. Eliminate the cost of installation and PBX administration. Your only investment is for voice gateways and IP phones/adapters located in your office or home. Billing is monthly based on usage. 

Please contact us for a custom solution.