Dotality had built a new business model that merges a lot of different technologies and converges plateform – cross-platform and we builted an infrastructure that creatively takes this into account.

Dotality’s extensive product and service offering requires a high end infrastructure with fast expansion, scalability and redundancy capabilities. The ultimate performance, security, control and scalability of our business solutions are achieved since Dotality provides voice and data services directly to customers. Therefore, we have implemented an optimised infrastructure that facilitates provisionning and support to deliver advanced solutions effectively and rapidly.

Our infrastructure was built around the best software, hardware and service providers in the industry. Dotality has implemented a new business model and service delivery that merges several different technologies and converges multiple platforms, which reinforces the need to maintain an optimised infrastructure and relationship with industry leading partners.

Dotality touches upon three main types of services: Hosting, Virtual office applications and Communication services. Each type of service possesses specific hardware, connectivity, software and support requirements. Dotality’s infrastructure isolates each service architecture efficiently and connects them in a coherent manner maintaining an appropriate amount of independence between them for additional security and protection. By interconnecting multiple devices and equipment, Dotality has managed to expand their capabilities beyond the usual standalone functions and has turned them to key elements of unified solutions.

We strive to offer our customers the best of breed solutions with a tolerance zero policy for failures and downtime. Our commitment is extended to our customers with a Service Level Agreement*.

Our company takes great pride in providing innovative solutions supported by the latest technologies, optimised infrastructure, and qualified staff.